Friendly Call Cork
Tackling Loneliness and Isolation in the Cork City area
Friendly Call Cork is a free service providing a phone call 5 days a week and is available to older people or individuals who may feel lonely, isolated and vulnerable. The service specifically targets people with chronic illness or anyone who cannot engage in an active way in the wider community. The Friendly Caller will chat to clients about their day and check on how they are feeling, providing friendship, security and helping clients feel safer at home.
Friendly Call Cork is managed by a part-time Project Worker and a team of 28 volunteers. We make over 650 calls a week with our volunteers giving 3-4 hours a week. We pride ourselves in our excellent record; if someone is due a call on a given day, they receive a call.
As well as giving a daily phone call to Friendly Call Clients, we also host social events for clients every two months – our Friendly Call Afternoon Tea! Our volunteers attend the Afternoon Tea which gives both clients and volunteers a chance to meet face-to-face to see first hand the difference the Friendly Call Service makes to them. We also organise transport to the event for a number of clients; our volunteers pick up our clients at their homes, bring them to the Afternoon Tea and afterwards, they bring them home.
Friendly Call Cork is a project run by Cork City Partnership; we receive annual funding from HSE South and other small funds and donations.
Planning for the Future – Visitation Service & Social Car Scheme
Many of our clients express real loneliness, often saying they would love if someone could visit them. The importance of human contact and emotional support cannot be underestimated. We need to make sure that individuals can have an empathic, kindly chat with someone who cares; this is a natural human need. To try and meet these needs we have introduced a pilot Visitation Service for clients from volunteers who are familiar to them. We have also introduced a pilot Social Car Scheme where clients needing a lift to a medical appointment will be matched with a volunteer who will collect them from home and wait with them. The new services are available to clients who are already receiving the Friendly Call Service. We will specifically target people with chronic illness or anyone who cannot engage in an active way in the wider community.
If you would like more information on the service or would like to sign up for a Friendly Call,
Download the Friendly Call Flyer & Application Nov13 here
You can also contact Brenda Barry on 021 430 1700 or 087 636 6407, email Brenda.Barry@partnershipcork.ie
Cork City Partnership, Parochial Hall, Knockfree Avenue, Churchfield, Cork