Cork City Partnership – Friendly Call Cork are delighted to partner with the Health Research Implementation Hub in the School of Public Health (UCC) and hosted a webinar on Thursday 26th May 2022.
“Providing connection during COVID-19: Exploring the implementation of Friendly Call Cork”.
Fiona Riordan and Tanya van de Water will present findings from the LINK (Learning how to create Integrated community Networks through Knowledge exchange) project, funded by an Irish Research Council New Foundations Award. COVID-19 has focused more attention on befriending services to support people who may be vulnerable and experiencing loneliness. However, there is limited research on how befriending services work.
Friendly Call Cork is a service based in Cork City which addresses isolation and loneliness through a daily phone call to older people and individuals with physical and mental disabilities.
The LINK project aimed to understand how the service is implemented, how it links in with healthcare services, how people who use the service (clients) and volunteers experience the service, and how the service adapted during the pandemic.
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