Privacy Notice

At Cork City Partnership, we are committed to protecting and respecting your privacy.  We respect your trust in us.

In this notice, we explain how we collect information about you, how we use it, and how you can interact with us about it.

This document is being provided to you in line with our obligations under the General Data Protection Regulation (GDPR), in force from 25th May 2018.  The GDPR, together with applicable Irish data protection law places enhanced accountability and transparency obligations on organisations when using your information.  The GDPR also gives you greater control over your personal information, including a right to access your personal information.

Who we are;

Cork City Partnership is a multi-sectoral partnership company, working for social and economic inclusion in Cork City.   When we talk about Cork City Partnership Clg or “we” in this notice, we are referring to Cork City Partnership CLG., its employees and Board members.

Why we process your personal data? 

We process your personal data in order to provide you with our services and to assist us in the operation of our business. Under data protection law we are required to ensure that there is an appropriate legal basis for the processing of your personal data, and we are required to let you know what that basis is. There are various options under data protection law, but the primary bases that we use are (i) processing necessary for the performance of our contracts with you, (ii) processing where we have your consent to provide a service to you.

What information do we collect about you?

In order to provide our services we collect data about you and that data/information will range in detail depending on the service you are accessing or the nature of the contractual relationship between you and Cork City Partnership.  Personal Data collected may include, but is not limited to name, address, age group, gender, email address, telephone number, PPS number, financial background, ethnicity, employment history, bank details (if necessary for completion of contract) and CCP services accessed.

Depending on the service/programme being accessed, a data consent form detailing the data we will be collecting from you may need to be signed by you before that data is collected or stored.  You may not wish to sign the consent form as is your right.  However, you may not be able to access our services as a result.

Some of the data we collect can be viewed by third part companies that fund our programmes.   However they cannot use that data for any other purpose than confirming that you are eligible to receive our services or to contact you to get your opinion on the service that was provided to you by Cork City Partnership Clg.

How we keep your information safe

We know that you care about how information about you is used, stored and shared.  We appreciate your trust in us to do that.  To protect your information we use security measures that comply with Irish law and best practise in IT standards.  This includes computer safeguards and secure files and buildings.

What we use your information for

The information we gather from you is used to contact you, to ensure that you are eligible for our service, for example training or education supports, to maintain a record of those services provided to you or to purchase a service/product from you. We also use this information to send you information on relevant services, newsletters and information leaflets.

Accessing and Managing your information

We try to ensure that the information we have about you is accurate and up to date.  Sometimes we may ask you to verify that the information we have remains accurate.  If your information changes or you believe we have information which is inaccurate or not up to date, please let us know and we can change it.

We will hold your information only as long as is required by our funding programmes and information will be deleted after this time period which varies according to the regulations.

Under the Data Protection Acts you have the right to see the personal information we hold about you. You can request in writing to see the data we hold, and this will be provided within 30 days.  We may seek an extension to this if the data held requires additional time to collect.

Your rights as a Data subject

From25th May 2018, you have several enhanced rights in relation to how we use your information, including the right to access your information and receive copies of your information.  Specifically, those rights are as follows:

  • Right of access – you have the right to request a copy of the information that we hold about you;
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete without undue delay;
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records without undue delay;
  • Right to restriction of processing – where certain conditions apply, to have a right to restrict the processing of your data;
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation;
  • Right to object – you have the right to object to certain types of processing such as direct marketing;
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or

Questions and Complaints 

If you have any queries or complaints in connection with our processing of your personal data, you can get in touch with us using the following contact details:  Tel: 021 4302310 or  

You also have the right to lodge a complaint with the Data Protection Commission if you are unhappy with our processing of your personal data.  Details of how to lodge a complaint can be found on the website, or you can call the Data Protection Commission.

Privacy Policy notice changes

We may update this privacy notice from time to time and will publish such updated version on our website, as appropriate.  Changes will be effective from the point at which they are posted.  It is your responsibility to review this privacy notice periodically so that you’re aware of any changes.

This notice was last updated in July 2018.